This Privacy Policy describes how (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
ContactAfter reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail.
Collecting Personal InformationWhen you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
· Device information
o Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
o Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
o Disclosure for a business purpose: shared with our processor
o Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
· Order information
o Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
o Source of collection: collected from you.
o Disclosure for a business purpose: shared with our processor
o Personal Information collected: name, billing address, shipping address, payment information ,email address, and phone number.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Personal Informationl We strictly protect user information in accordance laws and regulations, and adhere to the principles of non essential authorization and minimization. If customers do not accept information tracking, they do not need to provide personal identification information to register an account when shopping on the website. They can browse the page and choose satisfactory products to purchase directly. When placing an order for payment, they will be redirected to a compliant and licensed acquiring institution to complete the payment.
l After successful payment, the recipient's name, contact information, and necessary delivery address information will be authorized to the logistics company to complete the delivery of the goods. All information is strictly confidential.
l And customers are fully allowed to freely and voluntarily withdraw from information authorization and sharing. According to relevant laws and regulations, the website will delete user information after 180 days without retaining it. When customers contact us to cancel information authorization and sharing, the website will revoke user information authorization and sharing according to customer requirements.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), we process your personal information under the following lawful bases:
· Your consent;
· The performance of the contract between you and the Site;
· Compliance with our legal obligations;
· To protect your vital interests;
· To perform a task carried out in the public interest;
· For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Subject to compliance with applicable laws and regulations, you have the right to:
l Inquire if we hold your personal information and request a copy of the relevant personal information and understand how to process it.
l Request correction of inaccurate personal information.
l Request the deletion of personal information that is no longer necessary for processing purposes, processed based on revoked consent, and whose processing activities do not comply with applicable legal requirements.
l Require us to restrict the processing of personal information when it is not processed properly.
l Raise objections to personal information processing.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire within 30 minutes to 180 days from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file.
ChangesWe may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
ComplaintsAs noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.